We are honored to welcome veterans, active-duty personnel, and first responders with one guest to the museum. The museum cannot always accommodate walk-up visitors. All visitors, regardless of age, must have a timed-entry pass to enter the museum. Visitors can reserve timed-entry passes online. T-Loops are available at the Welcome Desk.Īccessibility Options How do I contact the museum with questions?įor more information about visiting the museum, please call 1-84 for our automated system or email can I reserve free timed-entry passes? American Sign Language interpretation and Access Services are available for scheduled programming by contacting us with two weeks advance notice. Open captioning is included in all exhibition videos. Visitors are encouraged to request a wheelchair when reserving their timed-entry pass. There are free manual wheelchairs available on a first-come, first-served basis. Accommodations include accessible facilities and entrances. The museum is committed to providing inclusive experiences for all audiences and is compliant with the Americans with Disabilities Act (ADA). Is the museum accessible and ADA compliant? The museum does not partner with tour organizations or companies. Is the museum partnering with any third-party organizations to provide packaged tours including free timed-entry passes, transportation, and hotel? If you arrive more than two hours past your entry time, entrance is not guaranteed and is based on capacity. If you have a group larger than 200, please contact us at If my group arrives late, can we still visit? Our maximum reservation per entry time is 100 visitors. The maximum group size is 200 visitors per day. For groups of 10 or more, please reserve group passes. Are you offering group visits?Īn individual can reserve up to nine free timed-entry passes for their visit. Please check DC Traffic Advisory for the most up-to-date information regarding any street closures or changes to traffic patterns affecting the area around the museum. Please visit the International Trade Center website for more information. A few nearby commercial lots and garages may also have available parking.įor additional information on bus parking, contact the National Park Service Mall Operations Office at 20.įor all other questions about visiting the museum, contact How can I find out about street closures and traffic that may affect my travel to the museum? You may access the parking garage via ramps at 14th Street NW (north and south). The nearest public parking garage is located at the Ronald Reagan Building and International Trade Center. Visit the DC government website for more information about their parking procedures and for an interactive map of Red Top Meter parking locations. Visitors with disability hang tags or license plates can park at metered spaces controlled by the DC government. The Smithsonian does not provide parking. There are National Park Service designated accessible parking spaces along Madison Drive NW adjacent to the museum. There are no Smithsonian Institution public parking facilities on the National Mall. Is there parking available for cars and buses? Visitors must use the main exit located on Constitution Avenue, NW. Timed-entry passes will be scanned at both entrances. The Madison Drive entrance is accessible and serves as a bus drop off location. Visitors may enter the museum at 15th Street and Madison Drive or at 14th Street and Constitution Avenue, NW. For more information about traveling by Metro, please visit Metro Trip Planner. The closest Metro stations are Federal Triangle and Smithsonian (Mall exit), and you can view walking directions to the museum via Google Maps or Citymapper. The easiest way to visit the museum is to travel by public transportation. Please visit Smithsonian visitor maps for directions to the National Museum of African American History and Culture, Washington Monument and National Mall. Visitors are able to enter the museum until 4:00 p.m. on Mondays observed as Federal Holidays and is closed on December 25.
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